Shipping policy
Shipping Policy
Every Plant Parent piece is printed to order, then sent to you. Here's how long that takes and what it costs.
Where we ship
We ship to every US address, including PO boxes and APO/FPO/DPO military addresses, and to most countries worldwide. Checkout shows whether we deliver to your address before you pay.
Made for you
Each item is printed after you order it. US orders are printed by our partners in Florida and Texas. International orders are printed by partner facilities outside the US. If your order has more than one item, it may arrive in separate parcels.
Processing (handling) time
1 to 3 business days. Business days are Monday to Friday, excluding US federal holidays. Orders placed after 12:00 PM Central Time, or on a weekend or holiday, start processing the next business day.
Delivery (transit) time
United States: 1 to 4 business days after your order ships.
International: depends on the destination country and customs; see the total below.
Total estimated delivery
United States: 2 to 7 business days from your order.
International: 10 to 30 business days from your order.
These are estimates. Carrier delays, customs and weather can add time.
Shipping rates
United States: $4.87 per order, or free shipping on orders of $85 or more (your order total after any discounts, before tax).
International: $8.57 per order.
Your exact rate is shown at checkout before you pay.
Tracking
We email you a tracking link as soon as your order ships. You can also find it on our Track Your Order page.
Duties and taxes
International orders may be charged import duties or taxes by the destination country. We don't collect these at checkout; they are paid by you on delivery.
Address problems
Please check your address at checkout. If you spot a mistake after ordering, contact us right away and we'll update it if your order hasn't gone into production yet. If a parcel comes back to us because the address was wrong or incomplete, we'll contact you and send it again once, free of charge.
Lost, late or missing parcels
If your tracking hasn't moved for 7 business days, or shows delivered but you can't find the parcel, please check your mailbox, porch, building office and neighbours, and give it one more day, as carriers sometimes scan early. If it still hasn't turned up, contact us. We'll work with the carrier and send you a free replacement or a full refund, whichever you prefer. If your order arrives damaged, see our Return & Refund Policy.
Questions
Plant Parent
Owned and operated by Teacher Picks LLC, a Wyoming limited liability company
2527 Portici Pass, Round Rock, TX 78665, United States
Email: support@plantparent.co
Phone: +1 (210) 864-8730
Customer care: Monday to Friday, 9:00 AM to 5:00 PM Central Time. Closed weekends and US federal holidays.
Phone calls answered Monday to Friday, 9:00 AM to 5:00 PM Central Time.
We reply to every message within one business day.
You can also reach us through our contact page.
Last updated: September 25, 2026